Reference

How hood111 Handles Your Personal Information

This Privacy Policy covers what data we collect when you use your hood111 account — including when you deposit via bKash, Nagad or Rocket — and how we keep that information secure. Access to our platform depends on your local law and eligible regions.

Data collected at account levelPayment info via bKash, Nagad, RocketCookie and device dataYour rights to access and deleteHow to contact us about your data

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Data We Hold and Why We Hold It

hood111 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open a hood111 account, we collect the details you enter — your name, contact number, and the wallet identifier you use for bKash, Nagad or Rocket transactions. We need this to process deposits and withdrawals, verify your account, and respond to support requests. Beyond

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account registration, we also log device data: the type of phone or browser you use, your IP address, and session activity. This helps us detect unusual access patterns and keep your account safe. We do not sell your personal information to third parties. Data shared with
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payment processors — such as when a Nagad or Rocket transfer is confirmed — is limited strictly to what those processors need to complete the transaction. We retain your account data for as long as your account is active and for a reasonable period after closure,
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in line with applicable record-keeping requirements. You can ask us to review, correct or remove your data at any time by contacting our support team. Eligibility to use this platform, and the data practices that apply to you, depend on your local law and the regions
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where hood111 operates.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to see what data we hold on your account, ask for a correction, or request deletion, our support team is the right place to start. We handle privacy requests through the same channels you use for account help — so you don't need to go anywhere new.

Live Chat Start a live chat session from your account dashboard. Privacy requests submitted here are logged and reviewed by our account team.

Email Support Send your data request to our support email. Include your registered mobile number so we can match your request to the correct account.

Account Help Page From your hood111 account settings, you can update your contact details, review linked wallets like bKash, and flag data concerns directly.

HOW WE PROTECT IT

Data Handling You Can Check

We apply security controls at every layer of your account — from the moment you log in on your phone to the moment a Rocket or bKash withdrawal clears. These are not marketing claims; they are the operational steps we run on every session.

Encrypted Connections All data moving between your device and hood111 travels over SSL encryption. This covers login, wallet actions and any form where you enter personal details.

Cookie Controls We use session cookies to keep you logged in across your phone and browser. You can clear cookies from your device settings; doing so will end your active session.

Data Retention Policy Account data is kept while your account is open. After closure, we hold it only as long as applicable rules require, then delete it from active systems.

Third-Party Limits We share data with payment processors like bKash and Nagad only to complete your transaction. No profiling data or browsing history is passed to those processors.

Questions About Your Data at hood111

These are the questions we hear most often about how your information is stored, used and managed on your hood111 account. If your question isn't here, contact us through live chat or email.

We collect your name, mobile number and the wallet details you add — such as your bKash or Nagad account number. We also log device type and IP address for security purposes.

We store a reference to your linked wallet for deposit and withdrawal matching. Full transaction processing is handled by the payment provider; we do not store raw wallet credentials.

Yes. Contact our support team via live chat or email with your registered mobile number. We will review your request and confirm what data can be removed under applicable rules.

Only with payment processors, and only the minimum needed to complete your transaction. We do not sell account data or share it with advertisers or third-party data brokers.

Session cookies keep you logged in as you switch between games on your phone. Clear them via your browser or phone settings any time; you will need to log in again after that.

Access to hood111 and the data practices that apply to you depend on your local law and eligible regions. Check that using this platform is permitted where you are before you proceed.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How hood111 Handles Your Personal Information

Reach Us About Your Privacy

Data Handling You Can Check

Questions About Your Data at hood111

01 What personal data does hood111 collect when I open an account?

02 Is my bKash or Nagad payment information stored on hood111?

03 Can I ask hood111 to delete my personal data?

04 Does hood111 share my data with anyone outside the platform?

05 How do cookies affect my hood111 account on mobile?

06 Does this Privacy Policy apply to me in Bangladesh?

Privacy Policy

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